Privacy Policy

This policy sets out how we process any personal data we collect from you or that you provide to us. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you.

Types of information we may collect from you:

We may collect, store and use the following kinds of personal information about our customers.

You may supply us with information about you in person, by email, on our website or through social media channels. This includes information you provide when you submit a contact/enquiry form. The information you give us may include your name, address, e-mail address and phone number.

How we use the information we collect:

We use the information in the following ways:

We will use this information:

  • to provide you with information, products and/or services that you request from us;
  • for correspondence purposes

Disclosure of your information:

We do not rent, sell or share personal information about you with other people or non-affiliated companies.

We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we store your personal information:

Your information is securely stored. We keep the information as described above for no longer than is necessary to provide you the best customer service, or until such time that you ask us to remove it. We will then dispose of your information securely.

Your rights – access to your personal data:

You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to the office address or email as shown above. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office (ICO).

Changes to our privacy policy:

Any changes we may make to our privacy policy in the future will be updated here and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact:

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@abvi.co.uk

Your data protection rights:

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at AVi, Building D5 Culham Innovation Centre, Abingdon, Oxfordshire. OX14 3DB. Or by email at: info@abvi.co.uk

You can call us on 01865 408352

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk